Frequently Asked Questions
Everything you need to know about shopping at Enter Gallery.
What are your shipping rates and delivery times?
We offer standard and expedited shipping. Standard delivery typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days. Rates are calculated at checkout based on your location and package weight.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all tags and packaging intact. Please visit our returns portal to initiate a request.
Are the products on Enter Gallery authentic?
Yes, we source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and high quality for every item in our collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.