Returns & Exchanges
At Enter Gallery, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, you can return or exchange it within 30 days of delivery provided it remains in its original, sellable condition.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization Number.
- 2.Secure Packaging
Carefully pack your item in its original packaging, ensuring it is well-protected to prevent any damage during the transit process.
- 3.Ship the Item
Affix the provided return label or use a trackable shipping service to send the package back to our main distribution center.
- 4.Quality Check & Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.